Hospitals, laboratories and partners
Hospital wards, laboratories, pharmacies, suppliers and coordination structures: here is how to work with us without losing time.
- Who answers
- One of the practice's two nurses, the single contact for the case.
- What to state
- The ward, the discharge date, the protocol.
- Response time
- Feasibility is confirmed the day the request arrives.
What we commit to
- A single contact to arrange a hospital discharge.
- Samples delivered within the laboratory's deadlines, not ours.
- An answer on feasibility the same day the request arrives.
How it works
From first contact to answer, in three steps — including a reasoned no when we cannot take the care on.
You announce the discharge or the need
Ward, date, protocol, supplies expected at the home. One exchange is enough to frame the case.
We check the address and the round
The address is placed against the sector, the protocol against the visits already scheduled.
You leave with a date, or with a relay
Either a dated first visit, or a referral to a service that can hold it. Never an answer left hanging.
Guidance for this audience
Organising care
Preparing the home before leaving hospital
What is best sorted the day before discharge so the first nursing visit is spent on care, not on hunting for supplies.
Written by Rabah Slimani · · 5 min read
Cover and billing
Home nursing care: what French health insurance covers
Prescription, sector 1, direct billing, top-up cover: the billing route explained plainly, without coding jargon.
Written by Rabah Slimani · · 4 min read
Organising care
How home nursing works in France
Who prescribes, who treats, who pays, who coordinates: the full chain between patient, doctor, nursing practice, health insurance, laboratory and hospital, explained without jargon.
Written by Julie Martin · · 3 min read
Coordination
Referring a patient: how the practice works with doctors
Response times, handover format, alert criteria, holiday continuity, traceability: what a doctor gets when referring a patient to us, written down.
Written by Julie Martin · · 3 min read
Organising care
How the practice is organised: protocols, hygiene, traceability
The round, written protocols, hygiene, supplies, waste, data and continuity: the practice's internal mechanics, described for those who want to know before entrusting a patient.
Written by Rabah Slimani · · 3 min read
Cover and billing
Home infusion and IV antibiotics: what actually happens
IV line, implanted port, pump, intravenous antibiotics: what home infusion really involves, what is monitored, what should raise the alarm and who steps in when something goes wrong.
Written by Julie Martin · · 3 min read
Coordination
Hospital discharge: arranging the nursing handover at home
What the practice asks for, what it guarantees and within what deadlines, so a hospital discharge becomes home care with no gap: the call, the documents, the first visit, the supplies, the written report.
Written by Rabah Slimani · · 3 min read
Coordination
Home blood draws: what really decides whether a result is reliable
Between the needle and the laboratory analyser, a tube goes through a critical hour. Here is how the practice organises timing, patient identification, transport and result handling with local laboratories.
Written by Julie Martin · · 3 min read
Organising care
Caring for a relative without burning out: what can be handed over
Carers usually hold the household, the appointments, the treatments and the morale. Here is what a nursing practice can take over, what belongs to another scheme, and the warning signs that should trigger a change before things break.
Written by Julie Martin · · 3 min read
Organising care
Home nursing service, hospital-at-home or private nurse: who does what
Three French schemes deliver care at home, with different prescribers, delays and funding. Here is how they genuinely differ, how to move from one to another, and what changes in practice for the patient.
Written by Rabah Slimani · · 3 min read
Cover and billing
Palliative care at home: what gets organised, and by whom
Staying at home to the end has to be prepared: symptoms anticipated, prescriptions written in advance, equipment in place before it is needed, numbers that answer at night. Here is the real organisation, without euphemism or drama.
Written by Rabah Slimani · · 3 min read
State the ward, the discharge date and the protocol: we confirm feasibility.